Last Updated: [01/01/2024]

Thank you for shopping at [arycha.com]. We want to ensure your satisfaction with your purchase. Please read this refund and return policy carefully before making any purchases. By placing an order with us, you agree to the terms outlined below:

1. Return Eligibility

1.1 Each Product is Returnable within 15 days of Purchase:

• You may return any product you purchased from our store within 15 days from the date of purchase.

1.2 No Refund, No Return after 15 Days:

• We do not accept returns or offer refunds for products after 15 days from the date of purchase have elapsed.

1.3 Damaged or Defective Products:

• If you receive a damaged or defective product, please contact our customer support within 15 days of receiving the item to initiate the return process.

2. Return Process

2.1 Return Authorization:

• To request a return, please contact our customer support team at [elegantstore@arycha.com]. We will provide you with instructions on how to proceed with your return.

2.2 Condition of the Product:

• To be eligible for a return, the product must be in its original packaging and in the same condition as when you received it. Any product that has been used, altered, or damaged by the customer will not be eligible for a return.

2.3 Return Shipping:

• Customers are responsible for the cost of return shipping unless the return is due to our error (e.g., you received the wrong item).

3. Refund Policy

3.1 Refund Process:

• Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

3.2 Eligibility for Refund:

• If your return is approved, we will process the refund to your original payment method. Please allows us 7 days for the refund to be credited to your account.

3.3 Non-Refundable Items:

• We do not offer refunds for shipping fees, gift cards, or any products that are not in their original condition or beyond the 15-day return window.

4. Damaged or Defective Products

4.1 Inspection upon Receipt:

• We strongly encourage you to inspect your order upon receipt. If you receive a damaged or defective product, please contact our customer support team within 15 days of receiving the item.

4.2 Replacement or Refund:

• Depending on the circumstances and product availability, we will either provide a replacement or initiate a refund for damaged or defective items.

5. Contact Us

If you have any questions or concerns about our refund and return policy, please contact our customer support team at [elegantstore@arycha.com].